• Check-in is from 3:00PM on and check-out is until 12:00PM.

• There is free WiFi available over the whole hotel grounds.

• The rooms and grounds of Olas de Cerritos are all smoke-free. If this rule is broken a fee will be charged.

• Cancellation is free of charge for guests until 14 days prior to check-in.

• Cancellations from 14 - 7 days prior to check-in will be charged 1 full night per room booked. 

• Cancellations from 7 days prior to check-in will be charged 100% of your total reservation.

• Group bookings (four or more rooms) special conditions apply.

• The deposit for group bookings is 10% of the total and will be charged upon your initial booking to reserve the agreed upon dates. This is non refundable.

• Failure to arrive at the property on the booked check-in date will be treated as a no-show, you will be charged 100% of your total reservation.

• We do not allow pets.

• Any damage caused to the hotel area or within the rooms, fittings, fixtures, quilts etc will be charged for. 

• Approved missionaries and pastors can stay up to 2 weeks per year with the offered discounted rate.

• In the event of breakage to surfboards provided by the hotel during use, the guest is responsible for contributing 100% of the original acquisition price. The specific amount will be determined by Olas de Cerritos. 

• We are not liable to collect, keep or send back any items left behind in the rooms or on the property.

If you have any questions or concerns regarding our Reservation Policy, please don't hesitate to contact our dedicated team, who will be happy to assist you.

• Phone: +52 (612) 170 2640

• Email: olasdecerritos@gmail.com

Thank you for choosing our Olas de Cerritos. We look forward to providing you with an exceptional experience during your stay in beautiful Baja California.